Paper supports Edge guides Paper guide Paper-release lever Knob Power switch Control panel Printer cover Print head Sprocket units Paper-thickness lever Center support Tractor unit Lights Buttons Light Roman Sans Serif Courier Prestige Script Draft Draft Condensed Font LF/FF Pause 1 2 Paper Park 3sec Micro Adjust EPSON ® All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation. EPSON and EPSON ESC/P are registered trademarks and EPSON Stylus and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation. ActionPrinter is a trademark and EPSON Connection is a service mark of Epson America, Inc. CompuServe is a registered trademark of CompuServe Information Service. CorelDRAW is a registered trademark of Corel Systems Corporation. IBM Proprinter is a trademark of International Business Machines Corporation. Lotus and 1-2-3 are registered trademarks of Lotus Development Corporation. Microsoft is a registered trademark and Windows is a trademark of Microsoft Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 1994 by Seiko Epson Corporation, Nagano, Japan. User's Guide FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. For Canadian Users This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. ii Where to Get Help for United States Users Epson America provides local customer support and service through a nationwide network of authorized EPSON dealers and Service Centers. Epson also provides the following support services through the EPSON ConnectionSM at (800) 922-8911: Assistance in locating your nearest Authorized EPSON Reseller or Service Center Technical assistance with the installation, configuration, and operation of EPSON products Sales of the ESC/P ® Reference Manual Epson technical information library fax service Product literature with technical specifications on our current and new products Sales of ribbons, supplies, parts, documentation, and accessories for your EPSON product Customer Relations CompuServe® on-line support The fastest way to access helpful tips, specifications, drivers, application notes, and bulletins is through the Epson America Forum on CompuServe. If you are not currently a member of CompuServe, you are eligible for a free introductory membership as an owner of an EPSON product. This membership entitles you to: An introductory $15 credit on CompuServe Your own user ID and password A complimentary subscription to CompuServe Magazine, CompuServe's monthly publication To take advantage of this offer, call (800) 848-8199 in the United States and Canada and ask for representative #529. In other countries, call (614) 529-1611 or your local CompuServe access number. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum. iii For United Kingdom Users Epson product guarantee Under the law, goods sold must comply with their description and must be of merchantable quality and fit for their purpose or correspond with any sample. This guarantee does not affect the seller's legal obligation or the rights of the consumer in the "consumer transactions" under any Statute, including Sections 12 to 15 of the Sales of Goods Act, 1979. All EPSON Products, other than OEM products, are fully guaranteed against faulty operation or performance for a period of ONE YEAR from date of purchase by the user of the product. All claims under this guarantee MUST be supported by evidence of purchase, normally the bill of sale invoice, and it is the responsibility of the claimant to furnish such proof. Epson (UK) Limited does not issue or operate any form of guarantee registration card. Claims are made by the user returning the product to the supplier from whom it was purchased or, if this is impractical, to any Epson supplier who also handles the same product. In the event of any difficulty, users are requested to contact the Service Co-ordinator Manager at Epson (UK) Limited. Epson (UK) Limited, or Epson Appointed Distributors, will at their discretion repair or replace part or all of the product to provide, in their judgement, a satisfactory performance of the product consistent with its age and apparent usage. This guarantee covers the cost of both the parts and labour required to correct any malfunction of the equipment, but specifically excludes: wear and tear, consumables, physical damage due to incorrect use or misuse and damage or faulty operation due to unauthorized and inexpert repair. iv The guarantee is restricted to the performance of the product alone, and Epson (UK) Limited does not accept responsibility for any consequential loss or damage, nor claimed or implied performance, when the product is used in any combination with other equipment or program software. Product guarantee may be invalidated as a result of excessive or inappropriate use, use in an adverse environment or in conditions outside the specifications or if the product has been subjected to unapproved modifications. The guarantee does not cover visits to the user's premises or the repair or commissioning of the product on site. Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited. Safety information Warning: This appliance must be earthed. Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code: Green and yellow--Earth Blue--Neutral Brown--Live As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol (G) or coloured green or green and yellow. The blue wire must be connected to the terminal in the plug marked with the letter N or coloured black. v The brown wire must be connected to the terminal in the plug marked with the letter L or coloured white. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. vi Contents Introduction Features . . . . . . . . . . . . . . ENERGY STAR Compliance . . Finding Your Way Around . . . Warnings, Cautions, and Notes Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-1 0-2 0-2 0-3 0-4 Chapter 1 Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1-3 1-4 1-4 1-5 1-6 1-9 1-10 1-13 1-14 1-15 1-16 1-17 1-18 Unpacking the Printer . . . . . . . . . . . Choosing a Place for the Printer . . . . . . Assembling the Printer . . . . . . . . . . . Installing the knob . . . . . . . . . . . Attaching the paper supports . . . . . Installing the ribbon cartridge . . . . . Plugging in the printer . . . . . . . . . Running the Self Test . . . . . . . . . . . . Connecting the Printer to Your Computer Connecting to the parallel interface . . Connecting to the serial interface . . . Setting Up Your Software . . . . . . . . . Using Microsoft® Windows® 3.1 . . . . Using non-Windows software . . . . . Chapter 2 Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-2 2-4 2-5 2-5 2-6 Using the Control Panel . . . . . Lights and buttons . . . . . . Selecting fonts . . . . . . . . . Printing on Single Sheets . . . . . Loading single sheets . . . . . Getting the results you expect vii Printing on Continuous Paper . . . . . . Printing in the push tractor position Printing in the pull tractor position . Printing on Special Paper . . . . . . . . Adjusting the paper-thickness lever Multi-part forms . . . . . . . . . . . Labels . . . . . . . . . . . . . . . . . . Envelopes . . . . . . . . . . . . . . . Using the Printer Setting Mode . . . . . Printer setting descriptions . . . . . Changing the printer settings . . . . Installing and Using Options . . . . . . Single-bin Cut-Sheet Feeder . . . . . Pull Tractor Unit . . . . . . . . . . . Color Upgrade Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 2-8 2-13 2-17 2-17 2-19 2-20 2-21 2-22 2-23 2-25 2-29 2-29 2-33 2-35 Chapter 3 Troubleshooting 3-2 3-2 ...